CIVITAS

Request intake

For fixed-scope requests, custom packs, and commercial follow-up. The goal is to get enough context for a useful scoped reply, not to route you into a placeholder.

Email stays the default channel because scope, artifacts, and constraints are easier to review, forward, and verify in a written thread. No form. No routine calls.

What to send

  • organization or project name, plus the responsible owner
  • objective, review trigger, and why it matters now
  • clear scope boundary: what is in and what is out
  • deadline, reviewer window, or internal timing constraint
  • available artifacts: links, files, screenshots, or policy docs
  • privacy, legal, or commercial constraints and the best contact details

Why email

  • it supports direct artifact and file links without reformatting
  • it keeps scope, questions, and decisions in an attributable written thread
  • it fits the async operating model; there is no form and no routine call scheduling

What happens next

  1. Acknowledgement typically lands inside 1 business day. If key context is missing, the first reply asks for it.
  2. Scope triage usually follows in 2-3 business days, depending on materials and constraints.
  3. If there is fit, you receive a bounded email outline covering deliverables, boundaries, next step, and expected working cadence.