Customer security questionnaire on your desk? Turn scattered evidence into a response pack.
Send the customer questionnaire, vendor security review, procurement request, or buyer due-diligence packet. Civitas maps your existing material to evidence-backed answers, flags gaps, and prepares safe reviewer notes for owner approval.
Live buyer-response support
Start with one customer request. Expand only if the evidence work repeats.
The lead service handles one live questionnaire or security review. Expanded packs and monthly desk support are available when the same evidence has to support repeated customer trust requests.
Service instruments
One lead response pack, then deeper customer-trust support if needed.
Civitas should first help with the live buyer request. AI, EU AI Act, NIS2, and monthly support stay available as scoped secondary services.
Customer Security Questionnaire Response Pack
One customer questionnaire, vendor security review, procurement request, or buyer due-diligence packet.
request -> evidence -> answer matrix -> missing evidence -> owner flags
View response packExpanded Customer Security Review Response Pack
A larger buyer review, up to two related questionnaires, or a response-library seed.
larger request -> expanded inventory -> answer library seed -> call notes
View expanded packCustomer Trust Evidence Pack
A reusable evidence base and response-library seed for repeated customer trust requests.
evidence base -> response-library seed -> gap register -> roadmap
View trust packSecondary evidence-documentation services
AI governance, EU AI Act evidence, and NIS2 question support when the buyer request is specifically about those topics.
specific question -> evidence view -> gaps -> review-boundary notes
View service familyEvidence lifecycle
One delivery path from scattered material to an evidence-backed response pack.
Civitas organizes the request, evidence, answer matrix, gaps, owner-confirmation flags, notes, and next actions as one inspectable sequence rather than a loose stack of documents.
- 01
Intake
Scope the buyer request
- 02
Evidence folder
Gather source material
- 03
Inventory
List the evidence
- 04
Matrix
Map the answers
- 05
Gaps
Expose unknowns
- 06
Notes
Draft safe wording
- 07
Delivery
Hand over the pack
Start the evidence desk
Start with the service family, then narrow the scope.
Use Services to pick the right pack, or Start intake when the request needs a written scope check before evidence transfer.